Let’s Simplify Your Ainfluencer Experience!
Find answers and step-by-step guides to make the most of your Ainfluencer experience.
Brands
Discover how Ainfluencer empowers you to create, manage, and optimize influencer marketing campaigns.
Account Setup & Management
3. How to verify your email during account setup?
4. When is the setup of your account considered complete?
5. Can you use the same Email for multiple accounts?
6. Can You Change Your Email After Sign-Up?
7. How to update your information on your profile?
8. Is Ainfluencer’s web App for influencers and brands?
9. Can shopify users have regular Ainfluencer accounts?
10. How do shopify users differ from regular users?
11. How do you create a team on your Ainfluencer account?
 12. What are the different team roles on Ainfluencer and their permissions?
13. How do you invite a team member to manage your campaigns on Ainfluencer?
14. How Can You Change Your Email Address or Notification Settings?
Campaign Setup & Management
3. Can you select multiple objectives for your campaign?
4. How can you set the gender of your influencer?
5. How many campaigns can you set up under one profile?
6. How many products can a shopify user include in a single campaign?
7. Can you target influencers in multiple languages or countries?
8. Can you offer physical products and choose to ship them to influencers?
9. Can you set affiliate marketing campaigns?
10. How can you share your campaign link with influencers?
11. How to simplify your influencer campaign with our fully managed service?
12. How to edit your campaign?
13. How to evaluate influencers?
14. What’s the difference between self-managed and fully managed campaigns on Ainfluencer?
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15. 13 possible reasons your campaign was rejected
16. How to set up performance campaigns and affiliate deals
Influencers Discovery & Invitation
3. Can you target influencers by city?
4. How to invite Instagram influencers to your campaign using DMs?
5. What is the “Favorite List” and how does it help run a campaign faster?
6. What is the Ainfluencer Score, and how does it impact my success?
7. How Can You Learn More About an Influencer on Ainfluencer?
8. What information is available in an influencer’s profile?
Influencers Offers & Communication
3. How to extend the expected delivery date?
4. How to attract more offers from your target influencers?
5. How to reject irrelevant influencers?
6. How to send photos and videos over chat?
7. How to create a chat template on Ainfluencer’s chat?
8. What types of content can you request from influencers?
9. How to download the content created by influencers?
10. How to approve or reject content submissions?
11. Where can you view all content created by influencers?
12. Can You Edit, Update, or Delete Your Review on Ainfluencer After Submitting It?
13. How do you find the best price for new influencer offers in your campaign?
14. How Can You Be Notified When New Offers Arrive?
15. Can You Request Changes If the Delivered Content Doesn’t Meet Your Requirements?
16. How Can You Track the Status of Your Deal Before the Delivery Date?
17. Will You Be Notified Once the Influencer Submits the Content?
18. What Should You Do If the Influencer Is Unresponsive Before the Deadline?
33. How to edit your offer to the influencers?
34. How to negotiate campaign terms, deadlines and content requirements?
35. How to sort and filter conversations with influencers?
36. How to leave a review and ratings for influencers?
Payment Management
3. Â How to have access to your wallet?
4. Can you withdraw extra funds from your Ainfluencer wallet, and are there any limits?
5. Are Refunds or Dispute Options Available If the Influencer Fails to Deliver?
6. Is the Commission Rate Negotiable for High-Performing Influencers?
7. How long to get a refund if negligence occurs?
8. Why does my payment status show Waiting Approval?
9. Does Ainfluencer charge transaction or commission fees?
Influencers
Discover how Ainfluencer helps you connect with top brands and monetize your influence effortlessly.
Account Setup & Management
3. How many Instagram and TikTok accounts can you add?
4. Can you get approved with high engagement but under 5,000 followers?
5. How long will Your account remain suspended?
6. What Should You Do If You Haven’t Linked Your Instagram to Ainfluencer?
7. How to avoid account suspension on Ainfluencer: do’s and don’ts?
8. Ainfluencer Approval: Instagram & TikTok Requirements?
9. Why Can’t You Connect Your Instagram or TikTok Account to Ainfluencer?
10. Is Adding the Verification Code to Your Instagram Permanent?
11. Why Is Your Instagram Account in Draft Mode on Ainfluencer?
12. How Can You Contact Support to Resolve an Issue?
13. Can you specify which part of the Terms of Service was violated?
14. Can you select multiple countries if your audience is spread across them?
15. When will your account be reactivated after making the changes?
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17. Will Ainfluencer notify you once your account is back to active status?
18. Is there a set timeframe for the suspension, or will it become permanent if unresolved?
19. Why does Ainfluencer say your Instagram username is incorrect when linking your account?
20. What Do You Need to Do After Creating Your Ainfluencer Account to Activate It?
21. How Can You Change Your Email Address or Notification Settings?
Offers for Brand Campaigns
3. Can you apply to multiple campaigns simultaneously?
4. How can You be notified when new campaigns arrive?
5. Exploring the Explore Page: Differences Among All, Most Paid, For You, and Invited To Tabs?
6. Why Can’t You Access Brand Collaborations on Ainfluencer?
7. Why are you not receiving offers from brands on Ainfluencer?
8. How do you know if your post is successfully scheduled?
9. What Happens If Your Post Is Not Published on the Scheduled Date?
10. Why can’t you access campaigns if your Instagram is in draft mode?
11. Where can you submit the live Reels URL to verify your deal?
12. Can a failed deal be recovered or reinstated?
13. How Long Does It Take for Your Post to Be Reviewed on Ainfluencer?
14. How Do You Know If There Are Issues With Your Post During Review?
15. What Should You Do If Your Post Gets Delayed in the Review Process?
16. Can you give more guidance on meeting the standards for collaboration final approval?
Negotiation Management
3. How to send TikTok insights to brands?
4. How to determine the best price for Your offers in each campaign?
5. What are the do’s and don’ts to avoid having your account suspended on Ainfluencer?
6 . Is the commission rate negotiable for high-performing influencers?
7. Do brands also pay a commission, or is it only charged to influencers?
8. Does the commission change based on the deal size or type?
9. Are there any scenarios where the commission is waived or reduced?
10. How Does a Violation Impact Your Eligibility for Future Campaigns?
11. Can you specify the details needed about why the collaboration wasn’t completed?
12. What happens if you are unable to complete the collaboration within the given time?
13. Can you negotiate with the brand while your proposal is in ‘waiting payment’ status?
Payment Settings
3. What payout options are available for influencers?
4. Why does my payment status show “Waiting Approval”?
5. What Alternatives Are Available for Influencers Who Can’t Use PayPal in Their Region?
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7. Where Can You Find Proof That Your Payout Has Been Processed?
8. Can You Speed Up the Payout Process in Any Way?
9. Are there any fees deducted from the payout?
10. Can You Withdraw Your Earnings in a Different Currency?
11. Does the Commission Cover Payment Processing Fees or Are Those Separate?
12. Get familiar with Ainfluencer payouts for influencers
13. How we release payouts to influencers
14. What payout methods does Ainfluencer offer?
15. Does Ainfluencer provide automated payouts and tax compliance support?
Still need help?
Level up your learning and explore our resources to make the most of your influencer marketing campaigns!
Three things worth knowing before you start
Escrow runs every paid deal. A brand pays, the money is held, and it is released to the creator only when the delivery is approved. Nothing releases automatically.
Instagram, TikTok and YouTube can all be connected, and the rules differ. A private Instagram account can be connected, while TikTok and YouTube must be public.
Nothing is charged until a deal is paid. Joining, searching, creating a campaign and negotiating are free, and there is no subscription at all on the creator side.
Start here
If you delivered a post and nobody has approved it, do not wait
An unapproved delivery is refunded to the brand automatically, about 10 days after a readable post link. Ask the brand in the chat, then contact support: an admin can approve it while the money is still held.
Blog & Resources
Stay informed with our blog, where we share actionable insights, case studies, and industry trends to boost your campaigns.
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