Can You Specify Which Part of the Terms of Service Was Violated?

If you received a notification about a Terms of Service violation, you’re likely wondering which specific rule was broken. One of the most common violations on Ainfluencer involves sharing personal contact information before finalizing a deal on the platform. This includes details like email addresses, phone numbers, usernames, or physical addresses.

To protect both brands and influencers, Ainfluencer strictly prohibits such communication outside the platform until the deal is officially closed. Breaking this rule may lead to your deal being disapproved and could even result in account suspension.

To maintain a safe and trusted environment for both influencers and brands, please adhere to all platform guidelines. All deal communications should remain within the platform until officially closed.

Don’ts

  1. Outside Platform Payments: Never request payments from brands outside the Ainfluencer marketplace (e.g., PayPal, wire transfers, other methods).
  2. Off-Platform Communication: Keep all communication within the Ainfluencer platform. Avoid using emails, phone calls, or sharing phone numbers.
  3. Sending Irrelevant Offers: Do not send random or irrelevant offers to brands. Ensure your offers align with the campaign details.
  4. Advertising Other Platforms: Do not advertise, solicit, or mention other influencer platforms.
  5. Acting Maliciously: Avoid any malicious behavior, scams, or solicitation. Keep your interactions clean and professional.
  6. Using Offensive Language: Maintain polite and professional language. Avoid offensive language.
  7. Accepting Unpaid Products: Do not accept products to be shipped to you or create content for brands before they pay for your offer.

Do’s

  1. Uploading Instagram Insights: Regularly update your Instagram insights to showcase your credentials to brands.
  2. Sharing Past Collaborations: Share your past collaborations to build trust with brands and demonstrate your creative abilities.
  3. Exploring Brands’ Campaigns: Stay informed by exploring daily posted campaigns on the Ainfluencer explore page.
  4. Making Relevant Offers: Ensure your offers match the campaign criteria and are well-informed by reading the campaign description.
  5. Getting Invited: Stay active, respond to messages, and close deals to build a reputation and receive invitations to campaigns.
  6. Sending Personalized Offers: Craft thoughtful, relevant offers that address the needs of the brands you collaborate with.

Payment Points

  1. Commission: Ainfluencer takes a 20% commission on each campaign, deducted from the brand’s payment.
  2. Payment Time: Funds are safely locked in escrow when a deal is closed, ensuring payment is secured until a successful campaign is delivered.
  3. Payout: Request your payout 5-14 days after completing a successful campaign.
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The nuances that are easy to miss

Contact sharing is the most common violation, but the rule is narrower than people assume.

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Sharing contacts after the offer is paid is allowed
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Links to ainfluencer.com and brandid.app are allowed at any time
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YouTube links are allowed at any time
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Brands on the Ultimate plan can share from the start
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Emails, phone numbers, WhatsApp, Telegram or PayPal before payment
Important
A flag is not a suspension. Chats are checked and flagged for a person to review, and flags never suspend anyone automatically. A warning notice is exactly that: a warning, so that you can correct course before anything happens to your account.
What the app does when you try

Before payment, a message containing contact details is simply not sent, with an explanation on screen. Your part of the message may show as hidden to the other side. Nothing is recorded against you for a single attempt that the app blocked.

If you received a notice
1
Read the email. It names the guideline involved.
2
Keep the conversation and payment on Ainfluencer from now on.
3
If you believe it is a mistake, reply and ask for it to be reviewed.
Why this helps you
The rule protects you more than it restricts you. A deal moved off Ainfluencer loses escrow, which means the money is no longer held for you and a brand that disappears takes your work with it. On-platform, the money is already committed before you start.