How Long Will It Take for the Funds to Be Reimbursed to Your Wallet If Negligence Occurs?
acmp-rewritten
Most of the time you do not need to raise anything at all: if a creator never delivers, the money comes back on a fixed timetable without you asking.
The automatic case
The delivery date
The creator should post and submit the link
2 days after
With nothing delivered the deal expires and shows Failed
3 days after that
The full amount returns to your wallet automatically
So from the delivery date, about five days and the money is back. No ticket, no chasing.
The dispute case
If the creator did deliver but the work does not meet the brief, there is no timer, because the system can see a delivery. Use Disapprove it in the inbox so our team reviews it. Those are handled case by case and the time depends on what has to be checked, typically a few days.
Important
Do not approve a delivery you are unhappy with while you wait. Approving releases the money from escrow and cannot be undone.
Where the money goes back to
| Where it lands | |
|---|---|
| A failed deal | Your Ainfluencer wallet |
| A successful dispute | Your Ainfluencer wallet |
| A revision the creator rejected | Your wallet, the extra you had paid |
| Back to your card | Never. Refunds are to the wallet only |
The platform fee on the original payment is not refunded. The returned balance can be spent on any other deal, see what you can do with your wallet balance.
Why this helps you
The reason you are not negotiating for your money back is that it never left escrow. Non-delivery is a timer rather than a dispute, which is exactly the situation that costs brands the most on a direct arrangement.