Can you withdraw extra funds from your Ainfluencer wallet, and are there any limits?
No. There is no withdraw button for brands. Money in your Ainfluencer wallet is for spending on the platform, and it cannot be sent back to your card.
Where this rule comes from
You agree to this at the moment you top up. The Add Funds page has a tick box reading that wallet deposits are non-refundable if not used on campaigns, and the deposit only goes through once you tick it.
What your balance CAN be used for
Paying creators for collaborations.
Revealing creator handles when your monthly credits run out.
Content translation, to reuse a video in another language.
Content insurance on a deal, where offered.
So an unused balance is not lost, it is simply committed to the platform. It does not expire.
Money that comes back to your wallet
| Situation | What happens |
|---|---|
| A creator never delivers | The deal expires and the full amount returns to your wallet automatically |
| You lower a price in a revision and they accept | The difference returns to your wallet |
| They reject a revision you paid extra for | The extra returns to your wallet |
In every case the money comes back to the wallet, not to your card, and you can spend it on the next deal.
If you have a genuine special case
Cash-out is not a feature, but it is not an absolute wall either. If you have a real reason, contact support and we will pass it to our finance team as a manual decision. One thing that can never be cashed out is credit added by Ainfluencer, which is only ever spendable on the platform.
Good to know
Top up what you plan to spend rather than funding a large float in advance. Funding is optional until you actually accept an offer, so there is no advantage to holding a big balance.
Why this helps you
The rule keeps the platform free to use. You pay nothing to search, build campaigns, collect offers or negotiate, and the money only enters the system when you are committing to a deal.